Terms And Conditions

Terms And Conditions

Welcome to Shoppers Warehouse! By accessing or using our website, mobile app, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

  1. General

    This website is operated by Shoppers Warehouse. Throughout the site, the terms "we", "us", and "our" refer to Shoppers Warehouse. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms.

    We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

  2. Eligibility

    To use this website, you must be:

    • At least 18 years of age, or have parental/guardian consent;
    • Capable of entering into a legally binding contract;
    • Providing accurate and complete account and delivery information.

  3. Products & Pricing

    • All prices are listed in Nigerian Naira (₦) and are inclusive of VAT (where applicable).
    • Prices and availability of items are subject to change without notice.
    • We reserve the right to limit the quantities of any products or services that we offer.

  4. Orders & Fulfillment

    • Orders are confirmed upon successful payment.
    • We aim for 95%+ fulfillment accuracy, with many orders fulfilled at 100%.
    • In case of stock-outs, you will be contacted for alternatives or refunds.
    • Order fulfillment times vary by product type and delivery location.

  5. Returns & Refunds

    • Return requests must be made within 48 hours of delivery and only for defective, damaged, or wrong items.
    • We do not accept returns on items already opened or used.
    • Refunds (if approved) will be processed within 7 business days.

  6. Promotions & Discount Codes

    • Discount offers (e.g. 30% off) are valid only during stated promotional periods and cannot be combined with other offers unless explicitly stated.
    • We reserve the right to cancel or modify promotions at any time.

  7. Account & Data Protection

    • You are responsible for maintaining the confidentiality of your account and password.
    • All customer data is handled in accordance with our Privacy Policy.
    • We will never sell or share your information with third parties without your consent.

  8. Intellectual Property

    All content on this site—including images, logos, texts, and product descriptions—is the property of Shoppers Warehouse and may not be used without permission.

  9. Liability

    Shoppers Warehouse is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

  10. Governing Law

    These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.

  11. Contact Us

    For any questions about these Terms, please contact us at:

    +234 908 892 6049